Email us at askcassie@foodandmeatcoop.com 
Call/Text us at : 801-823-4898

foodandmeatcoop

Do your meats contain antibiotics, hormones, steroids or any other artificial ingredients?

When will Fresh Chicken be available?

Is the beef treated with an mRNA vaccine?

Product & Sourcing Questions

How can I change my pickup location or switch to home delivery?

What happens if I can't pick up my order?

What are the pickup and delivery options?

Pickup and Delivery

How do I cancel my order?

What’s your refund policy?

Cancellation and Return Policies

How can I add to my order?

Ordering Questions

What do I do if I receive the wrong item in my order?

How do I contact you?

Will my products be refrigerated/frozen the whole time?

We are sorry to hear you received the wrong item in your order! Please report your order issue to our team at askcassie@foodandmeatcoop.com for further assistance. Include a photo of the item received and the name of the missing item(s). While we may

We are sorry to hear you received the wrong item in your order! Please report your order issue to our team at askcassie@foodandmeatcoop.com for further assistance.Include a photo of the item received and the name of the missing item(s).&#xA0;While we may not be able to guarantee your exact order is replaced due to potential stock issues, we&#x2019;ll resolve the situation as best we can!

Great question! You can contact us by email, text or phone.

Great question! You can contact us by email, text or phone.<ul><li style="font-size: 16px;">email: <a href="mailto:askcassie@foodandmeatcoop.com">askcassie@foodandmeatcoop.com</a></li><li style="font-size: 16px;">Text/phone: 801-823-4898 </li></ul>

This is a great question! Our products remain refrigerated/frozen in a warehouse until the day of pickup or local delivery. As they are prepared for delivery or pickup they are placed in a refrigerated truck or van and are held at 32 degrees.