What happens if I can't pick up my order?Updated a year ago

Picking Up orders On Site are an important part of our process efficiency.

We need your help getting your order(s) picked up On Site.

Having said that, we understand there could be an emergency which prevents that from happening.

If you are unable to come in person, we recommend you try the following:

• Send a friend, neighbor or family member to the pick up location
  • You can forward the reminder text to them so they’ll have the time and place
• Contact your Site Lead directly and see if they can help
• Switch the Pick Up to Delivery for the $7.99 fee if you are in the approved delivery area

If none of those options are put in place and you miss the designated Pick Up as a No Call/No Show, your order will be switched to the "Missed Pick Up Delivery" which is a $9.99 fee if you are in the approved delivery area.

Though we don’t ever want to see you miss out on the food order you’ve placed, if you need to cancel, please read through the Refund policy found here: https://foodandmeatcoop.com/policies/refund-policy then contact us at [email protected] and let us know which refund option you choose.

Please note that we do everything in our power to make sure your customer experience is awesome.